After our announcement earlier this week, we thought it might help to share some answers to some of the most common questions we have been receiving.
If you have any further questions, please note that in line with the latest advice from Public Health England and the government, most of our staff are working remotely, meaning we have a limited team available in the office
If you have an urgent enquiry, we ask that you email us in email@example.com and we will respond as soon as we are able to. Thank you in advance for your understanding in these challenging times.
Why have you done this?
The Spring Harvest Planning Group and wider team share the deep disappointment that will be felt by thousands of loyal Spring Harvest guests. The decision has been driven by our duty of care to guests, team and the wider community. Recent changes to government advice, advising people to avoid social contact and mass gatherings have caused us to implement a range of contingency plans.
Can I transfer my booking?
Unfortunately, we cannot accept transfers of bookings to Spring Harvest 2021.
Will I get a refund?
Transactions and bookings for Spring Harvest Minehead and Skegness are made with Butlin’s. Guests will receive a full refund automatically within the next 28 days.
Spring Harvest Harrogate bookings have been made directly with Spring Harvest and we have contacted lead bookers. We expect refunds to be made from the end of next week.
Essential Christian team members are contacting exhibitors, suppliers, contractors and key team members to discuss how they will be affected.
Will I lose my deposit?
All guest who had booked and were expecting to join us are eligible for a full refund which includes deposits made.
Is Spring Harvest 2020 happening?
Yes and No!
We won’t be at Butlin’s or the Harrogate Convention Centre, but we are planning to provide the Spring Harvest experience online in an exciting new format! Save the dates! 13 to 17th April we will be streaming on YouTube. We will post information on this on our website and social media very soon…
Is Spring Harvest 2021 happening?
We are planning to go ahead with our Spring Harvest celebrations in 2021 and look forward to hopefully welcoming you at one of our three sites. We will be announcing the dates for the 2021 soon.
How can I help?
The current financial consequences for Spring Harvest are serious. With this in mind we are asking all our guests, partners and team to stand with us by making a financial donation to ensure the future of the event.
Spring Harvest’s Gavin Calver says: “We are in an unprecedented situation. Please do pray for us and please would you consider donating some of your refund to ensure that Spring Harvest’s unique ministry continues? We would be so grateful for any help whatsoever.”
Donations can be made online at: https://springharvest.org/support/give/
How else can I help?
We would really value your ongoing support in prayer as these are uncertain and unprecedented times, but nothing is too great for our God!
If you shop online for Christian books, gifts, music, Bibles etc. please use our online store at www.essentialchristian.org/store.
If you use Amazon for other items, another way to support Essential Christian, at no cost to you, is to use smile.amazon.co.uk. By using this Amazon website they will donate to the work of Essential Christian. Simply click on our unique charity link https://smile.amazon.co.uk/ch/1126997-0 to enable this.
How can I contact you?
In order to comply with government advice and with the welfare of our team of the utmost importance to us, most of our team are now working from home. As such, please be advised that our phone lines are busier than usual due to less staff being in our offices to answer calls, so we ask that you instead email us at firstname.lastname@example.org for all enquires at this time.
What if I really do need to talk to someone?
Please initially email us on email@example.com with your phone number and someone will call you back as soon as possible between 9am and 5pm on Monday to Fridays.
What happens if I have a day pass for any site?
As with the bookings for the full event, Butlin’s or ourselves will be in touch with you within the next 28 days to process any refund.