Update for Spring Harvest 2020 booked guests 30 March

Dear Spring Harvest Family,

Firstly, THANK YOU for the hundreds of encouraging emails and messages we have received through recent days.  It’s brilliant to know that you are standing with us and praying at this time. We’re in a very challenging period for so many people and to know we have supportive praying family means so much.

Secondly, I would like to update you on some key items:

• Refunds – Please be wary of any false news about this. I can confirm that your monies will be refunded by Butlin’s. Butlin’s receive and hold all your payments for Spring Harvest Minehead and Skegness – and they are committed to giving you a full refund soon. The only refunds given by Spring Harvest will be for Harrogate bookings.

• Patience – Please can I ask you to be patient with Butlin’s. Their customer service team is under great pressure right now, with tens of thousands of bookings to refund or re-schedule. Sadly there is not an automated process for this. They are working in date order and as the resorts are closed until April 17th (currently) this means that Minehead 2 and Skegness will be the last of the breaks to be processed. I am in almost daily contact with Butlin’s senior management to ensure that refunds are made as quickly as possible.

• Giving – As you may have seen, we have launched an appeal to ask you to donate a portion of your returned booking monies to us. Spring Harvest was cancelled at the worst possible time for us so we face a massive shortfall in income. Thank you for the donations already received – these range from the substantial support of major partners to Harrogate guests donating their ticket refunds. Please donate now. Every gift is deeply appreciated and will enable us to prepare with confidence for Spring Harvest 2021 and deliver Spring Harvest Home…..

• Spring Harvest Home is our completely free online event with content suitable for the whole family. Coming to a sofa near you through the week after Easter – April 13th to 17th, you can enjoy all-day content around the 2020 theme of Unleashed – The Acts Church TodayCheck out our launch video here.

The Big Start, morning Bible teaching, live worship, specialist seminars and some light-hearted sofa viewing will be available right through the day. Spring Harvest Home will be available online through YouTube, so please subscribe (no charge) to the Spring Harvest channel to make sure you don’t miss this unique week.

We will keep you updated through this crisis and beyond. Please continue to pray: pray for many people to be inspired by Spring Harvest Home and that it will bring transformation into homes, churches and communities. Pray for the team as we learn to work differently, with many staff on furlough in the weeks and months ahead.

Please keep the dates free and we can see you online in just a few weeks. Please stay safe and well.

Wishing you God’s richest blessing,

Peter Martin
Group Chief Executive